Initially, I thought I received a defective product. The ceramic pot was warped and, for the price, the overall quality seemed poor. The lid did not fit properly and left gaps which would allow the heat to escape. I returned the product for replacement only to have the same issue with the second one. I thought I would "give it a whirl" to see if this hindered it's performance. When the sticker would not come off and left a glue residue that was not easily coming off, I hung it up and returned the product. It may have worked but, for the price, I was very disappointed in the quality. I then had to pay for return shipment because of "Buyer's Remorse". OK, Company Policy and all, but again, disappointed. If you expect an above standard, quality slow cooker, I can not recommend this product.