I am so far happy with this product. I have been buying coffe makers for about thirty years. I have'nt had what would be considered a high end or anything even close hold up. I have used Mr Coffee coffee makers and I have had a terrible string of luck with them. I went through three in three years. That was awful and they are not cheap. I had more luck with what used to be a ten doller Proctor Silex and is now about twenty dollars over the Mr Coffee brand. Over the years I have used coffee makers that have a steel carafe and no warming plate....I drink my coffee over several hours in the morning and they don't stay warm. I used a friends K-cup machine and that was just a pain. I don't know why....it never seemed the coffee was hot enough and I don't like having to do a relaod for every cup.
So far, I am happy with this coffee maker. The coffee stays nice and hot thanks to the guage for the warmer plate and I like the two hour feature. It seems to be perfect for me. I read that people were having problems with the area you pour the water in. I'm short and have never been able to see into the area I am pouring the water. I use the decanter to measure the water, not the stick inside the machine that tells me how much water is in it.Note to the manufacturer. The clock is useless. I don't use the programable feature and this little clock has a dark backlight, even with my glasses on it is hard to read the display. If you are going to put a clock in it, make it readable, please.
After all my research I was down to a Bunn or this machine. The bunns in this price range and a little above had some really terrible reviews and recalls. As a waitress, I have used commercial Bunn coffee makers for years and there is nothing better. It seems the home line leaves a little to be desired.
I'm glad I made this purchase and I am happy so far. I will be a lot happier if I get ten years out of this and if I do....I will be a loyal customer and sing Cuisinarts praises forever.....