I had to return the fryer because after the 2nd frying, it LEAKED all down my counter and floor. My dog began to lick up HOT OIL!!! I thank GOD she was caught and not seriously hurt! Thank you for sending me a new one, but, at $37.00 for UPS shipping cost. The new one worked fine the 1st time but LEAKED AGAIN! I read the instructions thouroughly ( I can't stress this enough, the oil does make a serious mess!). I contacted T-Fal on a Friday and they said they would get back to me that day, Monday at the latest! I had to call them Tuesday and they said I had to push in the drain box til it clicks. I pushed really hard and never heard a click. THANKS FOR NOTHING, EMERIAL!! I am telling everybody that I bought a $200.00 fryer ($165 fryer, $37 return shipping) that LEAKS HOT OIL! I can't trust the fryer and I can't afford to return it a 2nd time. I feel duped. I used to trust Emerial and T-Fal and Foodnetwork shopping. Now, I do not. I trust my old, cast iron dutch oven and thermomitor. By the way, T-Fal told me this has happened to other customers who bought the fryer, it was not unusual for this fryer to leak. Thanks for the warning.