Die Cast 14-c. Elite Collection Elite Food Processor by Cuisinart at Cooking.com

Disappointing experience

by Marcia, AZ

November 11, 2009

I recently ordered the new Elite Cuisinart food processor. It is a great, sleek machine with graduated food bowls for smaller quantities and a set of different blades and disks for different tasks. It is quiet when it runs and I really like the retractable cord as it keeps it out of the way for storage.

My big problem is with the shredding disk. It is a stupid design because it has two huge "finger holes" for easy removal from the machine. Unfortunately these two holes allow chunks of food to fall through into the bowl without being processed/shredded. There is no way to get these small chunks to shred as they continue to fall through the hole, as do small (baby carrots for example) vegetables. I tried taping the holes with scotch tape and it was not strong enough, so I may try duct tape next. I can't believe no one saw this problem when they were testing the machine prior to putting it on the market! It is ok to have the holes in the slicing disk because I think most things we slice are a bit larger and won't fall through, but the shredding disk needs to not have any holes except the shredding ones.

I really hope Cuisinart fixes this problem with subsequent disks. I have called and written online to Cuisinart about this, but have not been able to "fix" the problem. I am still seriously considering returning the machine. It is a shame because it has great potential, but the shredding disk is not useful and it is a feature I use a lot.

I don't think the current machine is worth the price as it does not deliver all the features as advertised. I would not have purchased this machine if I had seen it operate with the shredder.

133 of 147 users found this helpful. Was it helpful to you? Yes | No Report Violation »

Cuisinart Needs Design Help

by Peter, NY

October 12, 2010

The Elite Food Processor from Cuisinart is a classic case of a successful manufacturer losing touch with its customers. The bowl and lid have too many nooks and crannies, and are impossible to clean. The supposedly leak-proof lid and base allow bread dough to get up into the equally impossible-to-clean core of the bowl. The nesting bowls are simply a nuisance, a design idea that should have been dumped before production started. The huge machine, and the associated accessory box, take up much too much space.

This was, for me, an expensive failure. It cost me almost $50 to return by UPS to cooking.com, plus the $25 it cost when it was sent to me. So I'm out $75, and determined never to buy another appliance from cooking.com.

57 of 75 users found this helpful. Was it helpful to you? Yes | No Report Violation »

Best Updated Appliance

by Patricia, DE

November 18, 2009

This machine is far superior than my 20 year old Cuisinart, although it served me well! The ease of using it is terrific! I like the idea of the 3 bowls. Now when I use the largest one for "cheesecake", it won't spillover...Thank you!
The only "down comment" that I must tell is that the plastic box that holds the blades etc, is just a litle too tight. Just a quarter of an inch would have helped, but I'm extremely careful with it.
It also has cost me a tidy sum for a "floating island" to match the decor of my kitchen as it is VERY heavy. I still love it, it's my new toy!!!

24 of 25 users found this helpful. Was it helpful to you? Yes | No Report Violation »

Awesome!

by Richard, NC

January 4, 2010

This is an outstanding food processor. Excellent design with only one flaw. The only thing that is a problem is the finger holes in the shredder blade. Small chucks do fall through. Overall though this is one awesome machine.

If I had of known that the had a 16 cup version I would have ordered that instead. I didn't find that out until watching the DVD that came with the processor.

24 of 26 users found this helpful. Was it helpful to you? Yes | No Report Violation »

Love Cuisenart

by Louis, OR

March 5, 2010

Wow, this is the best food processor ever! The three nested bowls, the powerful motor, and the great locking lid make this one of their best products ever. Being able to use the small, or medium, or large bowl (depending on your need) without messing up the others is great. I have been finding excuses to use it. I went through three pounds of onions the other day in about two minutes. Love It!

17 of 22 users found this helpful. Was it helpful to you? Yes | No Report Violation »

See All 27 Reviews