Cooking.com's goal is to provide
the fastest possible service to its customers. In order to accomplish this goal,
orders are automatically processed shortly after they are received. Orders containing
items from our Merchant Partners cannot
be cancelled once they have been transmitted to the Merchant Partner. We currently
cannot guarantee that we will be able to cancel your order. We recommend that all
customers wishing to cancel an order do so within 45 minutes of original order placement
during our normal business hours. If your order has not been cancelled within this
timeframe, there is a good chance that your order could already be on its way to
you.
To cancel your order, please
call us toll-free.
To order by phone or to contact Customer Service: 1-800-663-8810
For callers outside the US and Canada, please call 310-664-1275. Our Customer Service hours are Monday-Friday 7 a.m. - 5 p.m. PT, Saturday 8:30 a.m. - 4:30 p.m. PT.
If we were unable to cancel your order, you may return it for a full refund of the
purchase price. Shipping charges are not refundable. Simply follow the steps for
returning the item located on the back of your package slip or
click here to view the instructions online.
