Here are some simple tips to ensure that your shopping experience at Cooking.com
is easy and pleasant:
- When you see an item you want to buy, click on the "buy" or "add to cart" button.
This places the item in an electronic shopping cart.
- After you've finished shopping, select "Checkout" from the shopping cart page, or
from any order detail page.
- In Checkout, we will ask you for your name, billing address, credit card number
and shipping address. If you have concerns about submitting your credit card information
online, please read our Secure Ordering policy. We
will also ask you if you would like the item gift-wrapped, and how you would like
it shipped.
- Next, you'll be shown the total amount of your order, including
sales tax and shipping charges. If the information is correct, click "Submit
Order." If any of the shipping or payment information is incorrect, you can go back
and adjust information on previous pages. You can also cancel the order at this
point.
- Once you have looked everything over, click on "Place Your Order" and a page will
appear that confirms your order and gives you an order number. We will also confirm
your order via e-mail within 24 hours.
- When your order is complete and shipped from our warehouse, we will send you a confirmation
email complete with a link to check the status of your order. If you registered
with us prior to ordering, you will be able to view your order status and track
your shipments directly from your MyCooking account.
If you still have questions about how to purchase an item at Cooking.com, please
send us an email using Contact Us. Or,
call us toll-free.
To order by phone or to contact Customer Service: 1-800-663-8810
For callers outside the US and Canada, please call 310-664-1275. Our Customer Service hours are Monday-Friday 7 a.m. - 5 p.m. PT, Saturday 8:30 a.m. - 4:30 p.m. PT.
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