Restaurant Management (Hardcover) by Mill, Robert Christe

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Hardcover; Published 1/1/2001; 448 Pages; ISBN 9780130273642

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Exceptionally comprehensive yet accessible, this text identifies the crucial elements involved in the operation of a restaurant, and their interrelationships that are necessary to achieve success. It shows, clearly and in detail, how to balance customer satisfaction and employee productivity in order to manage operations at a profit.
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